Shipping Policy
ELLEVORA™ Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with ELLEVORA™. We aim to provide fast, reliable, and seamless delivery on every order.
Please review our shipping policy below.
1. Order Processing
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All orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed the next business day.
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Once your order is processed, you will receive a shipping confirmation email with your tracking number.
2. Shipping Times
Our average delivery time:
United States
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Standard Shipping: 5–10 business days
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Express Shipping: 3–7 business days
United Kingdom, Canada & Europe
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Standard Shipping: 7–12 business days
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Express Shipping: 5–9 business days
Australia & New Zealand
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Standard Shipping: 7–12 business days
Rest of World
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Standard Shipping: 10–20 business days
Note: Delivery times may vary depending on customs clearance, carrier delays, or peak seasons.
3. Shipping Fees
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Standard shipping fees vary by region and will be calculated at checkout.
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Free shipping may be offered during promotions or once your order reaches a specific threshold.
4. Tracking Your Order
Once your order ships, you will receive an email with:
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Tracking number
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Tracking link
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Carrier information
You can track your order at any time.
If you did not receive tracking after 3 business days, contact us at [your support email].
5. Incorrect Address
Please ensure your shipping address is entered correctly.
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If an incorrect address is provided, we cannot guarantee order recovery.
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We are not responsible for lost packages due to incorrect addresses.
Contact us within 12 hours of placing the order if you need to correct your address.
6. Customs, Duties & Taxes
International customers are responsible for any customs fees, duties, or taxes imposed by their country.
ELLEVORA™ is not responsible for delays caused by customs.
7. Lost / Stolen Packages
If your package is marked “Delivered” but you have not received it:
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Check with neighbors or building management
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Verify your shipping address
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Contact the carrier directly
If your package is still missing, contact us at [your support email] and we will assist.
8. Order Changes & Cancellations
Changes and cancellations can only be made within 12 hours of placing your order.
After this window, the order may already be processed and shipped.
9. Contact Us
For questions regarding shipping or your order status, please contact our team at:
[Your Email Support]
We’re here to help!
If you want, I can also generate:
✔ Refund & Return Policy
✔ Terms & Conditions
✔ Privacy Policy
✔ FAQ page
✔ Contact Us page
✔ “Track Your Order” page